Frequently Asked Questions

Early Spring Treatments (or "Round 1")  take place between April 1- April 21. Alternate dates of application for the Early Spring Treatment are April 22 - May 12. Please refer to your Service Agreement for a complete list of "Dates Of Applications".

Note: NYS DEC determines our "start" date, which is April 1st. However, weather conditions (such as snow and cold temperatures) can also impact first application dates as well and can push your first application out further.

Per your Service Agreement CareFree will return each Spring automatically. Please refer to your Service Agreement for "Continued Yearly Service" policy. This explains that your agreement with Carefree remains in effect from year to year until it is canceled by you or CareFree by phone or in writing. We will send you a letter in December and in March to remind you of the continued yearly service.

Yes! Over the winter we will send you two letters (one in December and one in March) to remind you that your service is continuous and we will be out in the spring automatically AND there is also an option to prepay included in that letter. Prepaying is OPTIONAL, you do not need to prepay in order to receive treatments. 

Did you misplace your letter? Not a problem, call or email and we can send you a new one.

Please Note: Prepaying is an OPTION. If you do not want the service, you must notify Carefree by phone or by written notice before your next treatment takes place. Choosing to not prepay is not a valid indication that you would like to discontinue service.

All regular lawn care applications include a dry, slow-release fertilizer. Plus:

• Round 1 will also have crabgrass control. 
• Rounds 2-4 will all have weed control.
• Round 5 will be fertilizer to help give the grass plant some extra nutrients over the winter.

Grub Control, Insect Control, Flea and Tick Treatments are all Additional Services and are not part of regular weed and feed applications. If included on your program, they will be listed on your Service Agreement and winter letters. If they are not listed or you are uncertain, contact the office to verify your services with us.

Your estimate is also our Service Agreement. To get started please sign and date the bottom left corner where it says "Customer Signature". Then mail the whole white form to PO Box 361, Marcy, NY 13403. (keep the yellow form for your records). 

Once we receive your signed agreement we will get you set up in our system and will schedule your first treatment.

(Make sure you have read and understand all policies on the back side including DATES OF APPLICATION, NYS PRENOTIFICATION LAW AND CONTINUED SERVICE.)

We now offer you the ability to "eSign" service agreements. Email us at carefreelawninfo@gmail.com and we will send you the service agreement link via email.

Please Note: We cannot accept "okay to treat" emails or photos/copies of your paper agreement. We will send you the allowed form from Adobe. 

While we hate to see you go, we do understand that sometimes customers may need to discontinue their lawn care treatments. 

Your account may be cancelled at any time by phone or by written notice. If your account has an outstanding balance, it will need to be paid at the time of your cancellation. 

Please Note: Prepaying is an OPTION. Not prepaying is not a proper notification that you would like to discontinue your service. To discontinue your service, you must contact our office by phone or by written notice.

Your trees and shrubs are a growing investment that should increase in beauty and value with each passing season. But often, landscape plants fail to flourish, and may even go into decline, due to lack of proper nourishment. Proper feeding of your ornamentals offers many benefits, including improved flowering, increased resistance to disease, and increased ability to ward off insect attacks. Root feeding injects the proper plant foods directly into the root zone of the plants, which allows the fertilizer to be easily absorbed and quickly put to work.

Feeding helps compensate for poor soil or less-than-ideal planting locations. Over time, poorly located plants may gradually 'decline' if not given proper care.

Feeding your trees and shrubs at least once per season is good preventative maintenance. The right diet helps to prevent many types of stress that weaken plants. When your trees and shrubs are in top health and are growing well, they're often strong enough to fight off many infectious diseases or insect attacks without suffering serious or permanent damage.

Balanced root feeding, scheduled on a regular basis, helps to improve and protect your growing landscape investment.